Before you open a ticket
Is it one of these?
How do I create a ticket?
Sign in with Steam and Discord, pick a category, then fill in the short form.
How do I appeal a ban?
Choose Ban appeal. Be honest - lying results in an automatic denial.
How do I report a player?
F7 in-game for quick reports. Reports here need video or screenshot evidence.
Where's my SteamID?
steamdb.info/calculator - paste your profile, copy the 17-digit ID.
How long do replies take?
Usually under 20 minutes. Ban appeals take longer for a full review.
Other ways to reach us