Why can I not see the servers in the server browser?

Almost always a filter rather than an outage. Clear the search box, turn off the max ping and max distance filters, and make sure the modded and community tabs are both enabled. If the list is still empty, restart the game client so it refetches the master list.

Why does the server not connect when I click join?

Check the status panel on this page first. If the server is up, the usual causes are a queue you were dropped from, a firewall blocking the game or its anti-cheat service, or a stale connection. Restarting the game clears most of it.

What does update required mean?

Your client and the server are on different protocol versions. This happens on patch day, usually the first Thursday of the month. Restart Steam so the update downloads, and check that Rust is not set to only update on launch.

Why is my ping high on your servers?

Ping depends on your route rather than only on distance, so a bad route can add more than the physical hop does. Check whether it is high on every server or only ours, and check whether a VPN is active, since routing through another country is the most common cause.

Status

Are the servers down?

Live status for every Scarab server. If something here says offline, it is us and we are on it. If everything says online and you still cannot connect, the fixes below cover almost every cause.

Scarab 2x

Offline · Türkiye

Scarab Aim Train

Offline · Türkiye, UAE next

The servers do not show up in the browser

This is a filter problem far more often than an outage. In order:

Clear the search box completely, then search the server name again.
Turn off the max ping filter. It is the single most common cause, because a default ping cap hides every server outside your immediate region.
Turn off the max distance filter for the same reason.
Make sure the modded and community tabs are both enabled. Official only will never show us.
Restart the game client so it refetches the server list rather than reusing a stale one.

It will not connect

Check the panel above first. If the server is up:

Restart the game. A stale connection state causes more failed joins than anything else.
Allow Rust and its anti-cheat service through your firewall.
Turn off any VPN. Routing through another country breaks joins and ruins your ping at the same time.
If you were queued, you may have been dropped. Rejoin rather than waiting on a dead queue.

It says update required

Your client and the server are on different protocol versions. This is normal on patch day, which is the first Thursday of the month, and it resolves as soon as your client updates.

Restart Steam so the update actually downloads.
Check Rust is not set to update only on launch, which silently delays patches.
On patch day, servers come back after the update lands rather than instantly.

When the next force wipe lands.

My ping is high

Ping follows your route, not just the distance, so a bad route can cost more than the physical hop. Check whether it is high on every server or only on ours, and turn off any VPN before assuming it is the server.

If it is high only on ours and you are in a region we host in, tell us in a ticket with your city and provider. That is genuinely useful and we would rather know.

All servers Wipe times Open a ticket Join Discord